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Are We Doing The Right Thing?
Once the choice is made before action is taken the
following questions need to be asked before
we take action;
a.
Will the actions line up with
the goals?
b.
Can I live with the
consequences?
c.
AM I DOING THE RIGHT THING? “The
key is Doing the Right Thing.”
In many instances Doing The Right Thing takes guts. Why?
Giving up short term gains could be
problematic vs. long term gains and then patiently having to wait for the
results.
One thing companies have to realize Doing The Right Thing
have to carry very heavy weight in
the decision making process because at the end of the day not doing the
right thing may trip up
the entire entity or Doing The Right Thing may offer
unexpected hidden rewards.
A quick story to highlight the above, on August 25, 2009 in
the Wall Street Journal, titled “How
to Surgically Remove Lawyers from Hospitals” “Hospital Owns Up to Errors.”
The
hospital administration new the risks were high yet they had
the guts to Do The Right Thing
and admit their mistakes. Here are three unintended positive results;
1.
The hospital payouts for
mistakes were reduced.
2.
Their quality of patient care
went up.
3.
The patient family was able to
heal faster because the environment of *forgiveness
was set.
While
the title is disparaging to attorneys, if you think about
it, they are also heroes. Had
attorneys not been riding the hospitals and inflicting financial pain the
hospitals may have never
owned up to their mistakes and done The Right Thing. At the end of the day
the universe can’t
be cheated. The sad part is why did we wait so long? In this case, fear!
Fear of having to pay a
lot of money. Fear for their reputation and other concerns.
At this point if fear kicks in or desires go unchecked it
is recommended going back to the
“Emotional
Reaction”
phase and review to separate and acknowledge the issues that
cause
fear, desire or other emotions before going into action. The last thing
needed is to make an
emotional decision and be convinced that it was a logical decision.
*Forgiveness
is a whole other area of DoTheRightThingAmerica.com will be
exploring and
bringing to you.
“Forgiveness”
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